Privacy & Cookies Policy

Our Privacy Policy

Logica Digital is committed to protecting your privacy and maintaining the security of any personal information we receive from you. We strictly adhere to the requirements of data protection legislation in the UK. The purpose of this page is to explain the personal information we collect from you and how we may use it.

When you request information or a quotation from us we may ask for your name, address, email address or telephone number. This allows us to process and fulfil your request. You have the option to withhold personal information that is not required.

We use your personal information to fulfil your request to be contacted by us. We will only contact you with your consent.

We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement of obtaining services should you request them.

We follow strict security procedures in the storage and disclosure of information which you share with us, to prevent unauthorised access in accordance with the UK data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us at any time.

If you have any questions about privacy please contact us using the details on our contact us page.

Our Cookie Policy

This website uses cookies to store information on your computer. Some of these cookies are essential to make our site work, and others help us improve our website by giving us insights into how the site is used.

What are cookies?

Cookies are small bits of information that a website stores on your computer. They are usually there to make your browsing experience more enjoyable or to gather information about the website user’s behaviour. There are two types of Cookie:

Session Cookies

These cookie files are erased when you close your browser. This cookie stores your browsing information and will be active until you leave a site and close your browser.

Persistent Cookies

These files stay in one of a browser’s subfolder until they are deleted manually or your browser deletes them based on the duration period contained within the persistent cookie’s file. You can set your browser to automatically remove these cookies on login off.

For more information about cookies please visit www.allaboutcookies.org.

What do we use cookies for?

Cookies are an important part of the internet. They make using our website much smoother and affect lots of the useful features of the website.

Which Cookies are used?

Social Sharing

Enabling you to share stories and page content via social media components, like Facebook and Twitter.

Analytics

We like to anonymously keep track of user behaviour to help us keep our site content relevant and up to date. It’s also useful to identify trends of how people navigate through our site.

If you don’t want these cookies to be used when visiting our site, you can remove them by following these simple steps:

1. Click Tools & select Internet Options.

2. Click the Privacy tab, and select Advanced.

3. Click Override automatic cookie handling. Specify how you want to handle cookies from first-party Web sites and third-party Web site

Force24 Cookies & Tracking

Our organisation utilises Force24’s marketing automation platform.

Force24 cookies are first party cookies and are enabled at the point of cookie acceptance on this website. The cookies are named below:

  • F24_autoID
  • F24_personID

They allow us to understand our audience engagement thus allowing better optimisation of marketing activity.

f24_autoId – This is a temporary identifier on a local machine or phone browser that helps us track anonymous information to be later married up with f24_personid. If this is left anonymous it will be deleted after 6 months . Non-essential, first party, 10 years, persistent.

f24_personId – This is an ID generated per individual contact in the Force24 system to be able to track behaviour and form submissions into the Force24 system from outside sources per user. This is used for personalisation and ability to segment decisions for further communications. Non-essential, first party, 10 years, persistent.

The information stored by Force24 cookies remains anonymous until:

  • Our website is visited via clicking from an email or SMS message, sent via the Force24 platform and cookies are accepted on the website.
  • A user of the website completes a form containing email address from either our website or our Force24 landing pages.

The Force24 cookies will remain on a device for 10 years unless they are deleted.

Other Tracking

We also use similar technologies including tracking pixels and link tracking to monitor your viewing activities

Device & browser type and open statistics

All emails have a tracking pixel ( a tiny invisible image ) with a query string in the URL. Within the URL we have user details to identify who opened an email for statistical purposes.

Link Tracking

All links within emails and SMS messages sent from the Force24 platform contain a unique tracking reference, this reference help us identify who clicked an email for statistical purposes.

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